Terms and Conditions CK88 — Complete Platform Usage Guide

These Terms and Conditions ("Terms") form the basis of the relationship between CK88 with every individual who uses this platform, whether via web browser, mobile app, or any other access channel provided. Continued use of the platform following any changes to the terms is considered acceptance of the latest version.

These Terms should be read together with Privacy Policy and Responsible Gaming Policy which also forms part of the overall agreement between the member and CK88. All three documents are to be read together and are mutually complementary.

To register and use the services of CK88, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years old or the legal age limit stipulated in your region of residence, whichever is higher.
• Legally capable of entering into a binding agreement under applicable law.
• Not included on any list of individuals prohibited by any regulatory body or enforcement agency.
• Accessing the platform from regions that do not restrict or prohibit the type of services provided by CK88.
• Not suffering from an active gambling addiction or currently undergoing a related recovery programme.

CK88 reserves the right to request proof of identity at any time to verify member eligibility. Failure to provide the required documents within the specified timeframe may result in temporary suspension or account termination.

Each individual is only permitted to hold one account active on the platform CK88. Registering multiple accounts, whether using the same or different information, is a serious violation of these terms. CK88 uses an automated detection system capable of identifying multiple account registration attempts.

During registration, you are required to provide accurate, complete, and up-to-date information. This includes your full name, date of birth, phone number, and an active email address. Providing false or misleading information is sufficient grounds to CK88 terminate your account and withhold any existing balance.

The Know Your Customer (KYC) process must be completed before your first withdrawal is processed. Documents that may be required include:

• Valid national identity card (MyKad) or passport.
• Proof of current residential address (not older than 3 months).
• Proof of ownership of the payment method used for the deposit.

CK88 accepts deposits through a variety of fully supported payment methods for Malaysia members. All successful deposits will be credited to your account balance within the timeframe specified by your chosen payment method.

Regarding withdrawals, the following policies apply to all members CK88:

• Withdrawals may only be made to the same payment method used for the deposit (anti-money laundering security policy).
• Completed KYC verification is an absolute prerequisite for all withdrawals.
• Any bonus credited to your account must have its rollover requirement fulfilled before the associated balance can be withdrawn.
• CK88 reserves the right to request additional documents for withdrawals exceeding a certain amount as a standard security measure.
• Withdrawal requests that have been submitted cannot be cancelled once the process has been initiated.

All bonuses and promotions offered by CK88 — including welcome bonuses, reload bonuses, cashback, and VIP rewards — are subject to the specific terms and conditions set for each promotion. These terms will be clearly stated on the respective promotions page.

General principles applicable to all bonuses CK88:

• Each bonus has a rollover requirement (wagering requirement) that must be met within the specified validity period.
• Bonuses cannot be withdrawn directly — they may only be used for betting to fulfill the rollover requirements.
• Some games may contribute at different rates towards fulfilling the bonus rollover requirement.
• Only one bonus may be active at a time unless otherwise stated.
• CK88 reserves the right to void any bonus obtained through means that violate the promotional terms.

VIP Program CK88 offers exclusive rewards to loyal members. VIP eligibility is assessed based on total wagering activity within the specified period. CK88 reserves the right to amend the VIP programme structure, including threshold points and benefits, with reasonable notice to members.

All games available on the platform CK88 uses a certified random number generator (RNG) to ensure fair and random outcomes. Game results are final and cannot be disputed unless there is clear evidence of a technical failure.

In the event of a technical failure during gameplay — such as an internet connection disruption, power outage, or server disturbance — CK88 will endeavour to take the fairest action based on available data. This may include voiding the relevant round and returning the wager to the member.

As a member CK88, you agree to use the platform responsibly and comply with all of the following conduct guidelines:

• Do not use the platform for any illegal or fraudulent activity.
• Do not attempt to hack, disrupt, or compromise the security and integrity of the system CK88.
• Do not use offensive, threatening, or harassing language when communicating with customer support staff.
• Do not share your login credentials with any other party or allow others to use your account.
• Do not attempt to exploit any bugs or technical vulnerabilities in the platform's system.

Violation of any of the above shall grant CK88 the right to take immediate action, including account suspension or termination, and where applicable, reporting to the appropriate authorities.

Members may close their account at any time by contacting the customer support team CK88. Prior to closure, all net balances (after deducting any unfulfilled bonus conditions) will be returned to the member via the payment method previously used.

CK88 reserves the right to suspend or terminate an account under the following circumstances:

• Violation of the terms and conditions set out in this document.
• Confirmation that the registration information provided is false or misleading.
• Detection of fraudulent activity, money laundering, or other illegal activities.
• Request from a regulatory authority or law enforcement agency.
• Accounts that have been inactive for the period specified under the platform's policy CK88.

Platform CK88 is provided "as is" without any implied or express warranties regarding continuous availability, accuracy of information, or fitness for a particular purpose. While we strive to keep the platform running 99.9% of the time, occasional technical disruptions may occur.

CK88 is not liable for any losses incurred by members as a result of:

• Service disruptions caused by factors beyond our control, including internet outages, service provider issues, or natural disasters.
• Betting or game decisions made based on inaccurate information from external sources.
• Unauthorized access to your account resulting from negligence in maintaining your password security.
• Valid game outcomes that do not meet the member's personal expectations.

Betting and casino play involve the risk of losing money. Members are reminded that these games are intended for entertainment purposes and not as a primary source of income. Please play within your financial means.

CK88 reserves the right to modify, update, or replace any part of these terms and conditions at any time without prior notice in the case of minor changes. For significant changes that affect member rights, notice will be provided via the platform at least 7 days before the changes take effect.

It is the member's responsibility to review this terms and conditions page periodically to ensure they are always aware of the latest version. The "Last Updated" date at the top of this page indicates when these terms were last modified.

If any provision of these terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be reinterpreted or removed without affecting the validity and enforceability of the remaining provisions.